Is Better Stack down?
Uptime monitoring and log management.
Severity over 90 days
From the incidents published by the provider. Maintenance excluded.
Downtime over 90 days
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Incident history
Published by Better Stack
Delayed data processing in the Europe region
This incident is now resolved. All sources in the Europe region are processing in real time and the delayed backlog has been processed in full. What happened: On September 3, we consolidated several EU Telemetry clusters onto new, higher-capacity infrastructure. The cutover multiplied concurrent write streams on the cluster, and the volume of concurrent inserts saturated per-host write throughpu
Delayed data processing in the Europe region
Live data is coming in. Historical data is backfilling at a steady rate, we expect several more hours until all data is processed. Thank you for your patience. Please reach out to [hello@betterstack.com](mailto:hello@betterstack.com) with any questions.
Delayed data processing in the Europe region
Processing of new data in the Europe region is starting to recover. Backfilling delayed data will take longer, so older timestamps may still be missing. No data has been lost.
Delayed data processing in the Europe region
We're seeing delayed data processing for some sources located in the Europe region again. The team is looking into resolving as soon as possible. There has been no data loss, all incoming data is ingested and will become visible as the system catches up. If you have any questions, please reach out to [hello@betterstack.com](mailto:hello@betterstack.com). Thank you for your patience!
Delayed data processing in the Europe region
Data processing in the Europe region has returned to normal following yesterday's migration. No data was lost. Some remaining historical data is catching up and will be filled shortly. We apologize for the trouble and thank you for your patience! Please reach out to hello@betterstack.com with any questions. We'll be happy to help.
Delayed data processing in the Europe region
We're seeing delayed data processing for some sources located in the Europe region following the scheduled migration. There's no data loss, all incoming data is ingested and will become visible as the system catches up. If you have any questions, feel free to reach out at [hello@betterstack.com](mailto:hello@betterstack.com).
Maintenance: Migrating some Telemetry sources to new infrastructure
We'll be migrating some Telemetry sources in the Europe region to new, more robust infrastructure. Each source will be affected for no more than 90 minutes. During the migration there may be brief gaps in dashboard charts and delayed Live tail data. Queries through the SQL Connections API may briefly return an error rather than incomplete results. Please reach out to us at hello@betterstack.com
Degraded Telemetry performance
The issue was resolved, we apologize for the incovenience, please let us know if we can help with anything at hello@betterstack.com.
Degraded Telemetry performance
Telemetry dashboard might be unavailable for some customers due to a database issue, we're investigating.
Maintenance: Migrating Telemetry sources to new infrastructure
We'll be migrating some Telemetry sources to new, more robust infrastructure. Each source will be affected for no more than 90 minutes. During the migration there may be brief gaps in dashboard charts and delayed Live tail data. Queries through the SQL Connections API may briefly return an error rather than incomplete results. Please reach out to us at hello@betterstack.com if you have any ques
Degraded configuration changes / new sources
This issue has now been resolved, all source and configuration updates should now propagate as expected.
Degraded configuration changes / new sources
We're currently experiencing some issues with Telemetry source configuration changes and creation of new sources. Queries and ingesting are unaffected. We are investigating.
AWS Direct Connect connection outage
The network issue causing this problem has been resolved.
AWS Direct Connect connection outage
We are currently experiencing an outage in our AWS Direct Connect forwarding infrastructure; this may introduce delays or failures to ingest data.
Elevated Telemetry querying errors
The infrastructure issue has been resolved.
Elevated Telemetry querying errors
We're currently experiencing an infrastructure issue that is impacting some customer queries in our Europe region.
Uptime degradation
We've resolved the Uptime performance degradations.
Uptime degradation
We're currently investigating some transient errors which are affecting the performance of our Uptime platform. We're very sorry for the inconvenience.
Some of the status pages are under DDoS
The attack has been successfully mitigated by our DDoS protection. Sincere apologies for the inconvenience. Need help? Let us know at hello@betterstack.com.
Some of the status pages are under DDoS
We're mitigating. Need help? Let us know at hello@betterstack.com
Degraded dashboard in the UK
Bunny CDN resolved the issue. We apologize for the inconvenience.
Degraded dashboard in the UK
Bunny CDN, one of our CDN providers, is experiencing a software bug on their UK-located PoP. We're in touch with them and the issue should be resolved within a few minutes. We apologize for the inconvenience. If you urgently need to use the dashboard, please, use a VPN to connect to any US location. Thank you.
Delayed data processing on US East cluster
The earlier delay affecting some sources in our US East cluster has been fully resolved. All data has now been processed and is visible in Live tail, with **no data loss**. If you have any questions, please contact us at **[hello@betterstack.com](mailto:hello@betterstack.com)**.
Delayed data processing on US East cluster
We’re currently seeing delayed data processing for some sources located in our US East cluster. The underlying root cause has been resolved; however, it may take some time for all historical data to fully appear in Live tail. Please note there's **no data loss** — all incoming data is ingested and will become visible as the system catches up. If you have any questions, feel free to reach out at
Queries/Ingestion in eu-nbg-2 degraded
Query issues in eu-nbg-2 are now mostly resolved. The ingesting lag has also fully caught up around the same time, and data is being processed as expected. We’re continuing to monitor the cluster closely and are reviewing the ingesting pipeline to ensure everything is stable and performing normally. Thanks a lot for your patience and let us know at `hello@betterstack.com` if anything!
Official source
Data from Better Stack's public status page.
Official status pageOther observability services
Frequently asked questions
Is Better Stack down right now?
As of the last check (2026-09-17 00:27 UTC), Better Stack reports “Operational” on its official status page. No ongoing incident is published.
What is Better Stack's uptime over the last 90 days?
Better Stack's history is still being built up on Upstream Status.
How do I get notified automatically when Better Stack goes down?
Create a free alert on Upstream Status: as soon as an incident is published on Better Stack's status page, you get an email (or a Slack/webhook notification on a paid plan).