Scaleway est-il en panne ?
Cloud français : instances, stockage objet et Kubernetes.
Gravité sur 90 jours
Sur les incidents publiés par le fournisseur. Maintenances exclues.
Interruptions sur 90 jours
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Historique des incidents
Publié par Scaleway
[Serverless Functions/Containers] - [fr-par] - infrastructure upgrade
On 11/09, from 9:00 AM UTC, we will perform a mandatory upgrade on our fr-par infrastructure. This upgrade aims to fix a few issues, most notably a bug preventing functions/containers instances to downscale properly to zero even if no traffic is received. This will also include changes allowing us to improve overall performance, and prepare for the next features. While we tried our best to reduc
[Serverless Functions/Containers] - [nl-ams] - infrastructure upgrade
On 11/05, from 9:00 AM UTC, we will perform a mandatory upgrade on our nl-ams infrastructure. This upgrade aims to fix a few issues, most notably a bug preventing functions/containers instances to downscale properly to zero even if no traffic is received. This will also include changes allowing us to improve overall performance, and prepare for the next features. While we tried our best to reduc
[Elastic Metal][PAR-2] Scheduled Maintenance - Infrastructure Modernization — EM-I215E-NVME Servers
A technical modernization process is currently underway on selected infrastructure in the PAR2 availability zone. - Impacted servers: EM-I215E-NVME dedicated servers with tag 'migration_required'. - Action Required: Impacted customers have received a dedicated email to perform a complimentary migration to a new server before November 4, 2026. - Unmigrated servers will be proactively powered off
[Serverless Functions/Containers] - [pl-waw] - infrastructure upgrade
On 11/03, from 9:00 AM UTC, we will perform a mandatory upgrade on our pl-waw infrastructure. This upgrade aims to fix a few issues, most notably a bug preventing functions/containers instances to downscale properly to zero even if no traffic is received. This will also include changes allowing us to improve overall performance, and prepare for the next features. While we tried our best to reduc
[fr-par] [Serverless SQL DB] Backups will be suspended on Friday and Saturday nights
Following this incident : https://status.scaleway.com/incidents/4v0ls9gl5f1k To avoid further issues, Serverless SQL DB will not run backups on Friday night or Saturday night. We will start running backups on Monday morning.
[fr-par-1] Latencies spikes during the day following capacity increase in one of block storage cluster
The fix improved nvme behavior during the day and today we applied it on half of the concerned rack. As data must be removed first to apply the fix, migrations operations are processing slowly to avoid worsening impact on latencies. Migration operations will continue through the week-end.
[fr-par] [Serverless SQL DB] All SQL databases are unavailable
A fix has been implemented and we are monitoring the results.
[WEBHOSTING] - PF-13 issue
Customers on pf-13 may currently experience database connection issues. As a result, CMS applications like WordPress might be unavailable and display database connection errors. Our team is now investigating.
[Kafka]-[it-mil]
Maintenance will begin as scheduled in 60 minutes.
[Kapsule] - [it-mil] - infrastructure migration
Scheduled maintenance is currently in progress. We will provide updates as necessary.
[Generative APIs] - GLM-5.3 model unavailability
[10:06] Requests on model had experienced elevated timeouts. [10:15] Model has been unavailable [10:50] Fix has been applied
[Kapsule] - [fr-par] Node agent upgrade
Scheduled maintenance is currently in progress. We will provide updates as necessary.
[GenerativeAPI] - Deepseek-v4/v4.1-flash timeouts
Some requests to the deepseek-v4-flash and deepseek-v4.1-flash models had experienced elevated timeouts. The error rates are improving. We're monitoring the situation.
Kapsule] - [fr-par] Nodes may fail to spawn due to a missing node image
2026-10-26 11:40:37 GMT+1: a new image was released for Kapsule nodes, unfortunately the release seems to be only partial and some regions might not have the right image id. This may cause nodes to be unable to spawn.
[Support] Delays in ticket processing
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may t
[Support] Call Handling Delays
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter
[BookMyName] PHP emergency migration — multiple service regressions
On 2026-10-21, a critical PHP RCE (CVE-2026-109618/109619, CVSS 9.2) forced an emergency migration of the BookMyName services. The migration introduced PHP compatibility regressions in legacy code, impacting customers since 2026-10-21.
AMSDC1 / Room 6 / Rack 6.12.78 - RPN switch unreachable
A fix has been implemented and we are monitoring the results.
[GAPI] - [global] - Dedicated deployment deletion failing
Since 7 pm, dedicated deployment deletion has been failing. Re-creation after deletion will remain impossible until the incident is resolved.
P2 - [WEBHOSTING] - PHP Emergency maintenance
[Update] Security Maintenance – Web Hosting Services Classic Shared Hosting / Mutu (Back online): Patched PHP versions (5.6, 7.0, 7.1, 7.2 and 7.3) have been fully deployed across all Classic shared hosting environments, and maintenance mode has been lifted. Websites are back online, except PHP 4 which remains in maintenance. Current behavior per PHP version: -PHP 7.x: websites are served
Emergency Maintenance - Dedibox Console
Investigation and mitigation of the PHP2Shell vulnerability are still ongoing. Your data and dedibox servers remain safe. You can continue to manage Dedibox servers through the Scaleway Console. We will restore the normal service status once maintenance is complete.
[BookMyName][Security] Emergency maintenance - BMN services unavailable
Update at 18:40 CEST The BookMyName website, its webmail, and the RDAP services are back up. The redirection service is still down: it requires further investigation before it can be patched and restored.
[Generative API] - [global] - New dedicated deployment creation temporarily unavailable
The issue has been identified and a fix is being implemented.
[Generative API] - [global] - GLM-5.3 timeouts
A fix has been implemented and we are monitoring the results.
[fr-par] Partial unavailability affecting an Object Storage cluster
Object Storage services in the fr-par region have returned to normal operating conditions following the deployment of the fix. Our teams continue to closely monitor the infrastructure to ensure service stability before marking the incident as resolved.
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Questions fréquentes
Scaleway est-il en panne actuellement ?
Au dernier relevé (2026-10-31 19:58 UTC), Scaleway est en état « Performances dégradées » d'après sa page de statut officielle. 25 incidents en cours : [Serverless Functions/Containers] - [fr-par] - infrastructure upgrade.
Quelle est la disponibilité de Scaleway sur 90 jours ?
Scaleway affiche 54.34 % de disponibilité sur les 90 derniers jours, avec 73 incidents publiés.
Comment être prévenu automatiquement d'une panne de Scaleway ?
Créez une alerte gratuite sur Upstream Status : dès qu'un incident est publié sur la status page de Scaleway, vous recevez un email (ou une notification Slack/webhook avec un plan payant).