BigCommerce vs Shopify: reliability compared
Based purely on the incidents the providers themselves published on their official status pages over the last 90 days. Over that period, Shopify shows the better uptime.
BigCommerce
Operational90d uptime
98.40 %Incidents (90d)
1Last
17 h agoHover or tap a day for details.
90 days agotoday
no downtimeunder an houran hour or moreno data
Shopify
Operational90d uptime
100.00 %Incidents (90d)
1Last
2 days agoHover or tap a day for details.
90 days agotoday
no downtimeunder an houran hour or moreno data
How to read this
BigCommerce reports “Operational”, Shopify reports “Operational”. Publishing more incidents does not mean being less reliable: it often means a more detailed status page. Compare total downtime instead.