Gorgias vs Intercom: reliability compared
Based purely on the incidents the providers themselves published on their official status pages over the last 90 days. Over that period, Intercom shows the better uptime.
Gorgias
Operational90d uptime
98.98 %Incidents (90d)
2Last
14 h agoHover or tap a day for details.
90 days agotoday
no downtimeunder an houran hour or moreno data
Intercom
Operational90d uptime
100.00 %Incidents (90d)
0Last
—Hover or tap a day for details.
90 days agotoday
no downtimeunder an houran hour or moreno data
How to read this
Gorgias reports “Operational”, Intercom reports “Operational”. Publishing more incidents does not mean being less reliable: it often means a more detailed status page. Compare total downtime instead.