Is Gorgias down?
Customer support for e-commerce.
Severity over 90 days
From the incidents published by the provider. Maintenance excluded.
Downtime over 90 days
What to do if Gorgias is down
Check it isn't your side
Open another site. If it loads, your connection is fine.
Read the official source
Gorgias's status page is authoritative. It is the one we poll every 5 minutes.
Official status page →See what people are reporting
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“Gorgias down” reports on X →Know when it is back
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Incident history
Published by Gorgias
Customer sidebar search not working
We identified the issue and currently actively working on the resolution.
Issues with closing tickets
A fix has been implemented and we are monitoring the results.
Notifications not playing sound in the browser
We are continuing to work on a fix for this issue.
Official source
Data from Gorgias's public status page.
Official status pageOther customer support services
Frequently asked questions
Is Gorgias down right now?
As of the last check (2026-09-17 00:32 UTC), Gorgias reports “Operational” on its official status page. 3 ongoing incidents, latest: Customer sidebar search not working.
What is Gorgias's uptime over the last 90 days?
Gorgias shows 98.98% uptime over the last 90 days, across 2 published incident(s).
How do I get notified automatically when Gorgias goes down?
Create a free alert on Upstream Status: as soon as an incident is published on Gorgias's status page, you get an email (or a Slack/webhook notification on a paid plan).