Is Recharge down?
Subscriptions for e-commerce stores.
Severity over 90 days
From the incidents published by the provider. Maintenance excluded.
Downtime over 90 days
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Incident history
Published by Recharge
Degraded Service Performance
<p> <small>Sep <var data-var='date'>28</var>, <var data-var='time'>08:57</var> PDT</small><br> <strong>Resolved</strong> - This issue is now resolved. </p> <p> <small>Sep <var data-var='date'>28</var>, <var data-var='time'>08:36</var> PDT</small><br> <strong>Monitoring</strong> - Our team has applied a fix and we are monitoring the results. </p> <p> <small>S
Systems degraded
<p> <small>Sep <var data-var='date'>25</var>, <var data-var='time'>13:39</var> PDT</small><br> <strong>Resolved</strong> - A fix has been implemented, and we are currently working on data ingest and recharge checkout assessment </p> <p> <small>Sep <var data-var='date'>25</var>, <var data-var='time'>12:53</var> PDT</small><br> <strong>Identified</strong> - We
Potential SMS Delays
<p> <small>Sep <var data-var='date'> 1</var>, <var data-var='time'>11:14</var> PDT</small><br> <strong>Resolved</strong> - The third party provider has resolved their outage. </p> <p> <small>Sep <var data-var='date'> 1</var>, <var data-var='time'>10:35</var> PDT</small><br> <strong>Monitoring</strong> - Due to a third-party provider outage, some SMS messages
Upcoming Charge Notification Delay
<p> <small>Aug <var data-var='date'> 7</var>, <var data-var='time'>18:20</var> PDT</small><br> <strong>Resolved</strong> - This has been resolved. </p> <p> <small>Aug <var data-var='date'> 7</var>, <var data-var='time'>10:57</var> PDT</small><br> <strong>Update</strong> - Our team has determined that impacted stores are primarily those that rely on the charg
Merchant Admin Access Degraded
<p> <small>Jul <var data-var='date'>20</var>, <var data-var='time'>13:16</var> PDT</small><br> <strong>Resolved</strong> - We are observing full recovery and will continue monitoring. </p> <p> <small>Jul <var data-var='date'>20</var>, <var data-var='time'>12:40</var> PDT</small><br> <strong>Monitoring</strong> - A fix has been implemented and we are monitori
Delayed analytics data
<p> <small>Jun <var data-var='date'>29</var>, <var data-var='time'>11:40</var> PDT</small><br> <strong>Resolved</strong> - This has been resolved and data for 6/28/26 is displaying as expected. </p> <p> <small>Jun <var data-var='date'>29</var>, <var data-var='time'>07:32</var> PDT</small><br> <strong>Identified</strong> - We have identified the source of the
Third party provider webhook issue
<p> <small>Apr <var data-var='date'>29</var>, <var data-var='time'>14:37</var> PDT</small><br> <strong>Resolved</strong> - This issue has been resolved. </p> <p> <small>Apr <var data-var='date'>29</var>, <var data-var='time'>12:08</var> PDT</small><br> <strong>Update</strong> - One of our upstream partners is experiencing an issue which may result in a delay
Merchant Admin Access Degraded
<p> <small>Apr <var data-var='date'>23</var>, <var data-var='time'>10:00</var> PDT</small><br> <strong>Resolved</strong> - This incident has been resolved. </p> <p> <small>Apr <var data-var='date'>23</var>, <var data-var='time'>09:37</var> PDT</small><br> <strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results. </p> <p> <sm
Analytics daily refresh failed impacting data exports.
<p> <small>Apr <var data-var='date'> 7</var>, <var data-var='time'>08:02</var> PDT</small><br> <strong>Resolved</strong> - The issue with the Merchant Analytics data refresh is fixed. All data is now refreshed. </p> <p> <small>Apr <var data-var='date'> 7</var>, <var data-var='time'>03:59</var> PDT</small><br> <strong>Identified</strong> - Merchant Analytics
Renew Rate Dashboard Error
<p> <small>Feb <var data-var='date'>12</var>, <var data-var='time'>07:17</var> PST</small><br> <strong>Resolved</strong> - This error has been resolved. </p> <p> <small>Feb <var data-var='date'>12</var>, <var data-var='time'>06:59</var> PST</small><br> <strong>Investigating</strong> - We are currently investigating an error on the Renewal Rate Dashboard </p>
Degraded Admin Accessibility
<p> <small>Dec <var data-var='date'>17</var>, <var data-var='time'>10:24</var> PST</small><br> <strong>Resolved</strong> - This incident has been resolved. </p> <p> <small>Dec <var data-var='date'>17</var>, <var data-var='time'>10:06</var> PST</small><br> <strong>Monitoring</strong> - A fix has been implemented, and we are seeing full recovery. </p> <p> <sma
API degradation across several services
<p> <small>Dec <var data-var='date'>16</var>, <var data-var='time'>15:44</var> PST</small><br> <strong>Resolved</strong> - This has been resolved. </p> <p> <small>Dec <var data-var='date'>16</var>, <var data-var='time'>15:05</var> PST</small><br> <strong>Monitoring</strong> - A fix has been implemented and we are seeing recovery. </p> <p> <small>Dec <var dat
Issue with charge processing
<p> <small>Nov <var data-var='date'>12</var>, <var data-var='time'>16:36</var> PST</small><br> <strong>Resolved</strong> - The root cause of this incident has been resolved. Those impacted will receive further communication. </p> <p> <small>Nov <var data-var='date'>11</var>, <var data-var='time'>09:05</var> PST</small><br> <strong>Update</strong> - At this t
Email Domain Authentication Issues
<p> <small>Nov <var data-var='date'> 4</var>, <var data-var='time'>14:07</var> PST</small><br> <strong>Resolved</strong> - We are observing full recovery and will continue monitoring. </p> <p> <small>Nov <var data-var='date'> 4</var>, <var data-var='time'>13:25</var> PST</small><br> <strong>Identified</strong> - We are aware of an issue impacting Sendgrid us
Missing Data in Email Analytics
<p> <small>Oct <var data-var='date'>27</var>, <var data-var='time'>12:13</var> PDT</small><br> <strong>Resolved</strong> - This has been resolved. </p> <p> <small>Oct <var data-var='date'>23</var>, <var data-var='time'>06:42</var> PDT</small><br> <strong>Identified</strong> - Data may be missing from email analytics for 10/22/25 on some stores. Additionally,
Analytics Data Delayed for 10/19/25
<p> <small>Oct <var data-var='date'>20</var>, <var data-var='time'>15:05</var> PDT</small><br> <strong>Resolved</strong> - This issue has been resolved and all data has been updated. </p> <p> <small>Oct <var data-var='date'>20</var>, <var data-var='time'>06:38</var> PDT</small><br> <strong>Identified</strong> - Due to a third party provider outage, there is
Internal Server Error in the onboarding checklist
<p> <small>Oct <var data-var='date'>16</var>, <var data-var='time'>14:54</var> PDT</small><br> <strong>Resolved</strong> - This issue has been resolved. </p> <p> <small>Oct <var data-var='date'>16</var>, <var data-var='time'>13:42</var> PDT</small><br> <strong>Identified</strong> - The issue has been identified and a fix is being implemented. </p> <p> <small
Analytics daily run data is impacted and not refreshed properly
<p> <small>Oct <var data-var='date'>10</var>, <var data-var='time'>06:46</var> PDT</small><br> <strong>Resolved</strong> - The issue has been resolved, and all data is up to date. </p> <p> <small>Oct <var data-var='date'>10</var>, <var data-var='time'>06:45</var> PDT</small><br> <strong>Monitoring</strong> - The issue has been resolved, and all data is up to
Analytic drill-down data is unavailable
<p> <small>Oct <var data-var='date'> 9</var>, <var data-var='time'>07:50</var> PDT</small><br> <strong>Resolved</strong> - This incident has been resolved. </p> <p> <small>Oct <var data-var='date'> 9</var>, <var data-var='time'>03:40</var> PDT</small><br> <strong>Identified</strong> - The issue with the Analytics drill-down data has been resolved. All report
Delayed processing of some Rewards flows
<p> <small>Sep <var data-var='date'>30</var>, <var data-var='time'>05:23</var> PDT</small><br> <strong>Resolved</strong> - Data cleanup has been completed. This issue is now fully resolved. </p> <p> <small>Sep <var data-var='date'>26</var>, <var data-var='time'>17:13</var> PDT</small><br> <strong>Update</strong> - A fix has been implemented, and the issue is
Internal Server Error in the onboarding checklist
<p> <small>Sep <var data-var='date'>29</var>, <var data-var='time'>16:10</var> PDT</small><br> <strong>Resolved</strong> - This issue has been resolved. </p> <p> <small>Sep <var data-var='date'>29</var>, <var data-var='time'>15:26</var> PDT</small><br> <strong>Identified</strong> - The issue has been identified and a fix is being implemented. </p> <p> <small
Official source
Data from Recharge's public status page.
Official status pageBadge for your site
Show Recharge's status on your own site. Updates automatically, same address as this page.
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Frequently asked questions
Is Recharge down right now?
As of the last check (2026-10-31 19:57 UTC), Recharge reports “Operational” on its official status page. No ongoing incident is published.
What is Recharge's uptime over the last 90 days?
Recharge shows 100.00% uptime over the last 90 days, across 4 published incidents.
How do I get notified automatically when Recharge goes down?
Create a free alert on Upstream Status: as soon as an incident is published on Recharge's status page, you get an email (or a Slack/webhook notification on a paid plan).