Is LiveChat down?
Live customer chat.
Severity over 90 days
From the incidents published by the provider. Maintenance excluded.
Downtime over 90 days
What to do if LiveChat is down
Check it isn't your side
Open another site. If it loads, your connection is fine.
Read the official source
LiveChat's status page is authoritative. It is the one we poll every 5 minutes.
Official status page →See what people are reporting
Outages often surface on X before LiveChat publishes them.
“LiveChat down” reports on X →Know when it is back
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Incident history
Published by LiveChat
Workflows malfunction
We’re still actively working on the fix. Service remains impacted, and our engineers are focused on getting things back to normal. Thank you for your patience. We’ll share further information as soon as it’s available.
Scheduled maintenance
We will be performing platform maintenance affecting our data centers on October 15th, from 2:00 AM to 2:15 AM (ETD). During this fifteen-minute maintenance window, some agents may experience brief errors. The overall impact should take less than one minute. No customer action is required. We will provide updates as necessary.
Scheduled maintenance
We will be performing platform maintenance affecting both the US and EU data centers on September 30th from 2:30 AM to 2:40 AM (ETD). During this ten-minute maintenance window, some agents may experience brief errors. The overall impact should take less than one minute. No customer action is required. We will provide updates as necessary.
Official source
Data from LiveChat's public status page.
Official status pageBadge for your site
Show LiveChat's status on your own site. Updates automatically, same address as this page.
<a href="https://www.upstreamstatus.com/en/status/livechat"><img src="https://www.upstreamstatus.com/badge/livechat?locale=en" width="280" height="64" alt="LiveChat status" /></a>
Other customer support services
Frequently asked questions
Is LiveChat down right now?
As of the last check (2026-10-31 19:52 UTC), LiveChat reports “Operational” on its official status page. 3 ongoing incidents, latest: Workflows malfunction.
What is LiveChat's uptime over the last 90 days?
LiveChat shows 100.00% uptime over the last 90 days, across 3 published incidents.
How do I get notified automatically when LiveChat goes down?
Create a free alert on Upstream Status: as soon as an incident is published on LiveChat's status page, you get an email (or a Slack/webhook notification on a paid plan).